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Jack O'Dwyer
Jack O'Dwyer is editor-in-chief of the J.R. O'Dwyer publications. He can be reached at jack@ odwyerpr.com

Feb. 2, 2006

ONLY A BRIEF PERIOD TO MAKE MARK
FOR PROCTER-ROGERS
 

Cheryl Procter-Rogers doesn't realize it but her term as president of PRSA is about over. She only has a brief period in which to make her mark and so far she looks like a continuation of Judith Phair, the worst president in PRSA's history from a communications standpoint.


Procter-Rogers

Blockage of information flow and failure to make needed reforms marked the presidency of Phair last year. Thus far Procter-Rogers, who is meeting this weekend in New York with the new board, has yet to distance herself from Phair and her policies.

Worst move of all of the Phair board was killing the nearly 1,000-page directory of members, boards, committees, bylaws, etc. This will make member interaction much tougher and make belonging to PRSA significantly less attractive.

Second worst was depriving the membership of arguments over the use of proxies at an Assembly.

For the first time in history, PRSA is refusing to make a transcript of an Assembly available.

No. 3 is keeping the identity of the 300 members of the Assembly secret until one month before the Assembly. Even then, the list was hard to find on the PRSA website. This cut down on delegate interaction and member attempts to reach delegates.

PRSA Said to be "Private"

No. 4 was Phair arguing throughout the year, with the help of lawyer Jeff Tenenbaum, that PRSA is a "private" society and answerable to no one but itself.

No. 5 was failure to communicate properly with members and registrants when Hurricane Wilma threatened the 2005 conference in Miami. Phair and COO Catherine Bolton blamed an antiquated website that only one PRSA staffer knew how to operate.

No. 6 was the removal of $2.2 million in administrative expenses from 13 categories in the PRSA financial report. It's hard to tell any more what any of these programs cost.

No. 7 is the false bookkeeping on the annual conference to which only 4-5% of the members go (Phair's own estimate). Staff reports only about $100K in staff time when the figure is close to $2 million, ex-officers of PRSA say. Staff loves the conference, which provides all-expense paid trips to a distant city for more than 30 of them each year (not to mention advance trips). They don't like doing the directory. It's easy to see what gets done and what doesn't get done.

Bookkeeping Is False

No. 8 is the continued false accounting on PRSA dues, which are booked immediately as cash and called "reserves" when they are a liability for future services owed to members.

PRSA actually doesn't have a nickel of "unrestricted net assets." Almost nothing has been told to members about the financial impact of the cancelled 2005 conference.

No. 9 is the continuing dysfunctional nominating process which bars non-APRs from membership on the 20-person nominating committee. Office-seekers are not required to air their views to members.

No. 10 is the undemocratic policy, in force since 1973, that bars non-APRs from running for national office. Neither Phair nor Procter-Rogers has made any move to change this. The bylaws should be tightened to block any director from returning to the board years later.

Chapters Get "Weekend in New York"

No. 11 is the blatant bribery of 110 chapter presidents-elect with a "weekend in June in New York" so they can learn how to be presidents (they're given with $500 each in walking around money). Total cost to PRSA is $100K. This meeting should be the spring Assembly. The laugher on this one is that few of these presidents-elect show up for the Saturday morning session. They no doubt had a wild time in the city the night before.

No. 12 is failure to act on the recommendation of the Rhoda Weiss committee that PRSA explore letting the Assembly meet all year long by teleconference. This would be easy to do. Chapters should show some gumption and stop letting national limit Assembly service to three years, which guarantees a naive, submissive Assembly.

No. 13 is the refusal of PRSA leadership, including Procter-Rogers, to use the Society's blast e-mail function to sample opinion of Assembly delegates, chapter presidents and/or the members themselves. Blast e-mail is used only to sell things to members.

No. 14 is the refusal of the current board and its ethics board headed by David Rickey to take up the complaint of the American Society of Newspaper Editors that the NewUSA program of giving rewards to editors who return clips of NewsUSA articles is a violation of newspapers' ethical codes. Rickey ducked making a PRSA announcement on this that NewsUSA does not disseminate information.

At-Large Student Membership Ducked

No. 15 is failure of Procter-Rogers and the board to take up the subject of at-large student membership, first proposed in 2002 and savaged by 21 ex-presidents of PRSA (who get lifetime free dues and conference registration) and the Educators Academy.

Students at 3,700 of the 4,000 colleges can't join either PRSA or PRSSA because their schools don't have five PR courses approved by PRSA. The students also need approval from five local PRSA chapter members and two PRSA professors.

This roadblock to student membership appears to be a violation of PRSA's promise in 1977 to the FTC to cease and desist from any "unfair" or "anti-competitive" practices.


1977 FTC ruling against PRSA. Click to enlarge.

PRSA was warned in 1976 by the FTC to amend its code but the 1976 Assembly stubbornly refused to do so.

PRSA got hit with a formal order the next year that PRSA had to send to all members and that was publicized nationwide by the FTC.

The problem with PRSA boards is that they wait for the roof to cave in before they do anything.

Everything Delayed Until October

The usual practice of a PRSA board is to delay action on anything until the Assembly meets in October. This is a well-worn excuse for inaction and avoiding difficult decisions.

The new president usually sets his or her agenda in the first couple of months and the rest of the time is spent waiting for the Assembly

 
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Responses should include your name and affiliation, which will be withheld at the writer's request. Commentaries on subject matter are welcome. Personal references are not allowed. O'Dwyer's reserves the right to cover any story it deems newsworthy.

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Brian Kilgore -- Toronto (2/02):
As far as I can tell, at PRSA, IABC, the Canadian Public Relations Society, and probably / perhaps in most other similar associations, with the probable exception of the Institute in the United Kingdom, most members don't care about their headquarters association.

IABC's blog has a message in it, from the elected chair, that seems to shrug this indifference off. Nobody -- well, hardly anyone -- cares how good or bad a job C P-R does. Sad, really.


 

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