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Category: Crisis CommunicationsReturn to Latest News
Wed., Jan. 6, 2016
Social Media in a Crisis: To Respond or Not to Respond?
By Kayla Hamberg
 
Kayla HambergWhen a corporate crisis occurs, should a company respond on social media or remain silent?  As is often the case in complex situations, the answer usually lies somewhere in between.
Category: Crisis Communications
Tue., Jan. 5, 2016
Blog: Imagining a PR Plan for the Oregon Militia
By Jon Gingerich
 

U.S. Fish & Wildlife ServiceIf the militiamen occupying the Malheur Wildlife Refuge building in Oregon had a communications plan in place to share their anti-government grievances with the media and public, what, hypothetically, would some of those talking points be?

Category: Crisis Communications
Thu., Dec. 31, 2015
Crisis In an Age of Instant Gratification
By Ronn Torossian
 
Ronn TorossianSmart, effective communications are fraught with challenges in an era where technology compels us to share everything and respond without thinking.
Category: Crisis Communications
Wed., Dec. 30, 2015
Social Media Crisis Lessons Learned from 2015
By Maggie O'Neill
 
Maggie O'NeillLooking back at some of the bigger PR gaffes from 2015 can leave crisis professionals better prepared for what to expect in the coming year. 
Category: Crisis Communications
Wed., Dec. 30, 2015
"The Big Short" Attacks Wall St., Feds, Banks, Media, Rating Firms
By Jack O'Dwyer
 

The Big Short“The Big Short,” a film on the 2008 financial meltdown that affected millions, skewers banks, Wall Street itself, the Fed, rating services such as Standard & Poors, and media such as the Wall Street Journal that failed to out the villains.

Category: Crisis Communications
Tue., Dec. 29, 2015
Crisis Management Predictions for 2016
By Louise Harris
 
Louise HarrisAirlines, banks, car companies, retailers, restaurant chains, pharma companies, dating sites, fantasy football and even the governing body of international football found themselves under attack and off guard in 2015.
Category: Crisis Communications
Tue., Dec. 29, 2015
Adelson Gets Crisis Help for Review-Journal Purchase
By Editorial Staff
 
Las Vegas Review-JournalA company controlled by casino billionaire Sheldon Adelson has brought in crisis PR counsel to navigate its controversial purchase of the Las Vegas Review-Journal.
Category: Crisis Communications
Mon., Dec. 28, 2015
Peyton Manning Enlists Fleischer for PR Amid PED Report
By Editorial Staff
 
manningFootball superstar Peyton Manning has turned to Ari Fleischer for PR help as the Denver Broncos quarterback pushes back against an Al Jazeera report that he used performance-enhancing drugs.
Category: Crisis Communications
Thu., Dec. 24, 2015
Converting Miss Universe Lemons to Lemonade
By Fraser Seitel
 
Miss UniverseFormer Miss Universe Owner Donald Trump’s suggestion that the annual, international beauty pageant crown two winners this year because host Steve Harvey messed up isn’t a bad suggestion. It’s a horrible one!
Category: Crisis Communications
Tue., Dec. 22, 2015
DCI Prescribes PR for Turing, Shkreli
By Editorial Staff
 
ShkreliTuring Pharmaceuticals and its ousted CEO Martin Shkreli are relying on PR counsel from DCI Group, the Washington-based right-leaning PR and public affairs firm.
Category: Crisis Communications
Fri., Dec. 18, 2015
Wen Styles PR for Wen Hair Products in Crisis
By Editorial Staff
 
WenWen Haircare has engaged Abernathy MacGregor Group as the direct-marketed hair product line faces legal and PR woes amid allegations of hair loss among its users.
Category: Crisis Communications
Mon., Dec. 14, 2015
Valeant Bolsters PR
By Editorial Staff
 
VianovoValeant, the US pharma facing scrutiny over its drug prices, has brought in Washington's Vianovo for PR support.
Category: Crisis Communications
Fri., Dec. 4, 2015
Burson Confers with Ridge on Cybersecurity
By Editorial Staff
 
Ridge GlobalBurson-Marsteller has aligned with the security firm of former Secretary of Homeland Security Tom Ridge to provide cybersecurity and risk services to clients.
Category: Crisis Communications
Tue., Dec. 1, 2015
Selecting a PR Agency for Cybersecurity Purposes
By Brandy King
 
Brandy KingIn today’s world, Cyber threats are real and present. Companies should do all they can to safeguard their organizations against potential attackers by having the right teams ready and solid plans in place for a coordinated and swift response, if and when an online threat occurs.
Category: Crisis Communications
Fri., Nov. 27, 2015
How Online Betting Sites Can Shift the Conversation
By Ronn Torossian
 
Ronn TorossianThe recent cease and desist filed by the New York Attorney General against DraftKings and FanDuel has left online fantasy sports betting sites scrambling to figure out what this turn of events means for their business.
Category: Crisis Communications
Wed., Nov. 25, 2015
CDC Says E. coli Outbreak Linked to Costco Chicken Salad
By Matthew Schwartz
 

CostcoThe first 24 hours after a crisis hits are the most crucial in terms of how brands try and get out from under the situation. On that front, Costco appears to be taking the path of least resistance.

Category: Crisis Communications
Mon., Nov. 23, 2015
Household Names Named in DFS Class Action Lawsuit
By Matthew Schwartz
 

Daily Fantasy Sports imageAmerican Express. Comcast. PayPal. Some of the biggest brands are now being said in the same breath as the investigations into daily fantasy sports providers.

Category: Crisis Communications
Thu., Nov. 19, 2015
Report: Yahoo Added to Fantasy Sports Sites Inquiry
By Matthew Schwartz
 

YahooFor any company even remotely associated with daily fantasy sports sites, it is high time to read the fine print and make sure the process is above board.

Category: Crisis Communications
Fri., Nov. 13, 2015
Nordstrom Pulls Sweater That Upset Some Consumers
By Matthew Schwartz
 
SWEATERIn addition to being pulled from its stores, the sweater in question appears to have been pulled from the company’s website, as well.
Category: Crisis Communications
Thu., Nov. 12, 2015
ExxonMobil Fights Back
By Fraser Seitel
 
Fraser SeitelOld-timers remember Herb Schmertz, the take-no-prisoners communications director of Mobil Oil in the ’70s, who was known to answer the critics every Thursday with an advertorial in The New York Times.
Category: Crisis Communications
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