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Category: Crisis CommunicationsReturn to Latest News
Mon., Nov. 23, 2015
Household Names Named in DFS Class Action Lawsuit
By Matthew Schwartz
 

Daily Fantasy Sports imageAmerican Express. Comcast. PayPal. Some of the biggest brands are now being said in the same breath as the investigations into daily fantasy sports providers.

Category: Crisis Communications
Thu., Nov. 19, 2015
Report: Yahoo Added to Fantasy Sports Sites Inquiry
By Matthew Schwartz
 

YahooFor any company even remotely associated with daily fantasy sports sites, it is high time to read the fine print and make sure the process is above board.

Category: Crisis Communications
Fri., Nov. 13, 2015
Nordstrom Pulls Sweater That Upset Some Consumers
By Matthew Schwartz
 
SWEATERIn addition to being pulled from its stores, the sweater in question appears to have been pulled from the company’s website, as well.
Category: Crisis Communications
Thu., Nov. 12, 2015
ExxonMobil Fights Back
By Fraser Seitel
 
Fraser SeitelOld-timers remember Herb Schmertz, the take-no-prisoners communications director of Mobil Oil in the ’70s, who was known to answer the critics every Thursday with an advertorial in The New York Times.
Category: Crisis Communications
Mon., Nov. 9, 2015
University of Missouri System President Resigns Amid Racial Tensions
By Matthew Schwartz
 
Tim WolfeBy resigning quickly White is attempting to mitigate a fast-moving crisis within the University of Missouri. But a bigger challenge is how the university moves forward and how it addresses the concerns among both students and faculty for more diversity and inclusion.
Category: Crisis Communications
Wed., Nov. 4, 2015
E. Coli Scare Puts Chipotle in Crisis Mode
By Ronn Torossian
 
Ronn TorossianChipotle’s decision to defer matters to health agencies and refrain from glib sound bites proved a wise move in protecting customers and displaying public accountability.
Category: Crisis Communications
Tue., Nov. 3, 2015
Heat is on Chipotle Amidst E. Coli Outbreak
By Jon Gingerich
 

ChipotleChipotle Mexican Grill is facing a potential PR crisis after closing 43 restaurants amidst a possible E. coli outbreak.

Category: Crisis Communications
Mon., Nov. 2, 2015
EPA Accuses Volkswagen of Cheating on Audi, Porsche diesel SUVs, too
By Matthew Schwartz
 

AudiThe latest allegation cast doubt on the company’s past statements about the situation, since the EPA first accused the company of cheating emissions regulations on diesel cars on Sept. 18.

Category: Crisis Communications
Tue., Oct. 27, 2015
Volkswagen Scandal Expected to Push Automaker into Red
By Matthew Schwartz
 

VolkswagenNeed a fresh piece of evidence that brand reputation is synonymous with corporate reputation and that scandal can wreck your bottom line?

Category: Crisis Communications
Fri., Oct. 23, 2015
Theranos Pushes Back Against WSJ
By Greg Hazley
 
Elizabeth HolmesTheranos, the billion-dollar biotech, is pushing back against the Wall Street Journal after the paper whacked the blood testing service in two articles this month.
Category: Crisis Communications
Wed., Oct. 21, 2015
Panel Shares 'Scariest' Social Media Experiences
By Chandler Klang Smith
 

#SocialWallStreetA Halloween-themed panel hosted by PRSA's New York Chapter brought social media experts together to share horror stories of social media gone awry.

Category: Crisis Communications
Tue., Oct. 20, 2015
How to Save a GOP Brand in Crisis
By Bryan DeAngelis
 

GOPFrom a PR and communications standpoint, how does the party start to rebrand itself?

Category: Crisis Communications
Fri., Oct. 16, 2015
Reality Check for Fantasy Sports Leagues
By Matthew Schwartz
 

Fantasy SportsThe longer that the sports fantasy league industry waits to address the allegations the worse it becomes for the industry.

Category: Crisis Communications
Thu., Oct. 15, 2015
VW Scandal Must Change the PR Gears of the Car Industry
By Patrick Hillman
 
Patrick HillmanThe cultural changes VW makes to ensure customers come first are also what VW dealers, shareholders, suppliers and other stakeholders will be watching as they determine the future of their business with the company.
Category: Crisis Communications
Thu., Oct. 8, 2015
The Art of the Public Apology
By Matthew Schwartz
 
President ObamaObama’s apology raises other questions about the public apology—and how senior PR pros can make sure that when their senior executives or clients do apologize it doesn’t make a bad situation worse.
Category: Crisis Communications
Thu., Oct. 8, 2015
Woulda, Coulda, Shoulda: PR Lessons from Kevin McCarthy Debacle
By Andy Gilman
 
Kevin McCarthyA cautionary tale on how just a few uttered words can derail a career.
Category: Crisis Communications
Wed., Oct. 7, 2015
Stanford Dean Gets Crisis Education from Edelman
By Greg Hazley
 
garth salonerGarth Saloner, the dean of Stanford's graduate business school who resigned in September amid a lawsuit by a former professor, is relying on Edelman for crisis PR counsel.
Category: Crisis Communications
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