Inside News of PR & Marketing Communications

Last Updated: Fri., Nov. 17, 2017 @ 5:04 pm

Category: Crisis CommunicationsReturn to Latest News

Six Ways to Prepare for a Crisis Before it Hits

Fri, Jan. 20, 2017

By Jackie Kolek

Jackie Kolek In an era of always-on digital communications and the ability to instantly share information, opinion and “fake news," organizations of all stripes need to rethink how they prepare for a reputational crisis.

Consumer-Facing Crises: a Special Challenge

Fri, Jan. 13, 2017

By Michael Robinson

Michael W. Robinson From data breaches to product recalls to health-related issues, consumer-facing companies face a unique set of challenges when it comes to crisis communications.

PROI Expands Global Crisis Roster

Thu, Jan. 12, 2017

By Editorial Staff

PROI WorldwidePROI Worldwide, the world’s largest partnership of independent agencies, has appointed six new executives to its global crisis leadership team.

How PR and Legal Can Team Up to Protect Higher Education

Wed, Jan. 11, 2017

By Ashley McCown

Ashley McCownPR pros and attorneys are often seen as two entities eternally at odds, but when their shared client is a learning institution, it’s critical for both parties to work jointly to navigate reputational threats, assess and reassess risks and collaborate in a bid to protect their mutual client.

Citizen Journalism’s Impact on Crisis Management

Tue, Jan. 10, 2017

By Brian Ellis

Brian EllisTechnology has empowered an entire generation to take an active role in sharing news, and this trend has had an enormous impact on a communication team’s ability to respond quickly in a crisis.

Russian Hacking Story Is a "Hoax," Say Critics

Mon, Jan. 9, 2017

By Jack O'Dwyer

Daily Coin article on Russian HackingThat “Russians hacked U.S. computers to hand the election to Trump,” a story getting big media play, is a “hoax” that diverts attention from other news such as the U.S. abstention on U.N. criticism of the Israeli West Bank settlements. (3 reader comments)

How to Face a Trump Tweet Attack

Fri, Jan. 6, 2017

By Editorial Staff

Eric Dezenhall on Meet The Press with Chuck ToddCrisis expert Eric Dezenhall says companies have three options when Trump gets them in the cross hairs on Twitter: capitulate, minimize or fight back. (1 reader comment)

Samsung Dropped Ball on Galaxy Note7 Crisis

Wed, Dec. 28, 2016

By Editorial Staff

Galaxy Note7 SmartphoneSurvey of global crisis communications experts shows 74 percent agree Samsung failed to help the public understand why its Galaxy Note7 smartphone had incidents of exploding and burning.

The Odell Beckham Brand and Controversy

Mon, Dec. 12, 2016

By Ronn Torossian

Ronn Torossian New York Giants superstar receiver Odell Beckham Jr. hasn't been getting much love this season from the league or its officials. (1 reader comment)

LEVICK Joins Crisis Alliance

Thu, Dec. 8, 2016

By Editorial Staff

CLCALEVICK is the newest member of The Crisis & Litigation Communicators’ Alliance, an international network of independent, owner-managed firms specializing in litigation PR.

Breitbart and Kellogg’s at War

Mon, Dec. 5, 2016

By Ronn Torossian

Kellogg’s cereal boxesThe Internet has been filled with faux cereal box covers thanks to a Twitter campaign intended to disparage and embarrass right-wing political blog, Breitbart.

Lufthansa Flies Into PR Nightmare

Mon, Nov. 28, 2016

By Ronn Torossian

Ronn Torossian Lufthansa mishandled a Thanksgiving crisis when pilots walked off the job after a bitter pay dispute failed to reach an agreement.

New Balance Misjudged Base Says Crenshaw

Wed, Nov. 16, 2016

By Editorial Staff

Dorothy CrenshawThe athletic shoe company, unwittingly linked to white supremacists after praising President-elect Trump's trade policies, should never have weighed in on the subject, says PR pro Dorothy Crenshaw.

Goodell Finally Recognizes NFL Faults

Mon, Nov. 14, 2016

By Ronn Torossian

Ronn Torossian The NFL has fallen out of favor with fans in recent years and ratings have plummeted. Now it appears commissioner Roger Goodell is finally acknowledging some of the league’s missteps. (2 reader comments)