GM GM again forced to apologize after PR flub (Moneywatch) EssayAn evergreen leadership lesson (S. Cody) 

Europe
 Newspaper licensing agency beaten to pulp by PR group, Meltwater (S. Bruce) 

Silos
 PR and customer service: The 2 faces of your customer (E. Verlee) 

'Net
 Thoughts on Mary Meeker's trends report (Edelman Digital) 

'Net
 Six takeaways from Meeker's 2014 trends report (J. Chow) 

RFP
 Celebrity relations consultant, DC (PDF) 

RFP
 PR consultant for NY water authority (PDF) 

Social
 Chevron thinks Ecuador is conspiring against it on Twitter(Adweek) 

Gender
 Should sisters PR it for themselves? (H. Yaxley) 

Branding
 It's Super Bowl 50, not L (ESPN) 

Media
 Maddow wrongly declares Pentagon 'made up' Jessica Lynch tale (J. Campbell) 

Media
 TMZ blackmailed Justin Bieber with racist video for years(Gawker)