Burson-Marsteller is basking in a warm media glow of late, which is good news for the PR profession. The spate of stories demonstrates the true power of PR. The coverage is more valuable than the information inside a hundred college PR textbooks.

The Wall Street Journal has been especially “hot” for the WPP unit. It ran an “A-4” story Sept. 24 about B-M running a “stealth campaign” on behalf of Microsoft to defeat Google’s acquisition of DoubleClick. The paper sourced the story to the Observer in the U.K.

The WSJ returned Oct. 3 with a “B-1” report about B-M’s effort to salvage the reputation of Countrywide Financial, symbol of the subprime mortgage mess. It credited B-M with a “long history of crisis management.”

The Associated Press jumped on the B-M bandwagon with news today that it is working for Blackwater, the tainted security operation involved in a shootout in Iraq that left 17 civilians dead.

This is the how the AP piece began:
“Public relations giant Burson-Marsteller has vast experience steering companies through tough times. But there's a limit to how much it can help Blackwater USA, a new client that's been battered by negative publicity.” That is pure gold for B-M.


Mark Penn, B-M’s CEO, also has enjoyed some heady ink. His book, “Microtrends,” has received many well-deserved favorable reviews. As Hillary Clinton’s chief strategist, Penn will figure prominently in the news throughout the election campaign.

B-M’s work for Microsoft, Countrywide and Blackwater is “real world” stuff. Coverage of those efforts provides inside dope about what PR can and can’t do.