
President Barack Obama, NYC Mayor Michael Bloomberg, NJ Governor Chris Christie, and NY Governor Andrew Cuomo appeared steady as a rock as they executed the contingency crisis communications playbook during what is being called the worst natural disaster to hit the Northeast in more than a century.
Communications from the White House and New York and New Jersey officials, in particular, were timely, informative, instructive, simplified, and focused on the tasks at hand to protect and save lives and property. It was a far cry from the 2005 communications fiasco during Hurricane Katrina in New Orleans.
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