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Seitel
Fraser P. Seitel has been a communications consultant, author and teacher for 30 years. He may be reached directly at fraser@public relationsguru. com.

He is the author of the Prentice- Hall text The Practice of Public Relations, and co-author of Idea Wise.

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Nov. 18, 2002
PR BOOB OF THE WEEK
 

Wotta week.

Rarely in the annals of public relations has there been such bountiful seven-day stanza of the best and worst of this strange, little field.

This was the week that Cardinal Law got PR religion.

The Boston prelate realized the error of his ways and acted forcefully to change his battered public image.


Public comments (and tears) rescue Law from PR purgatory.

In a turn of events not seen since the ‘69 Mets, Cardinal Bernard Law, chief of the Archdiocese of Boston, in effect acknowledged how wrong he had been to look the other way with pedophile priests under his charge. Cardinal Law cried openly at a series of well-choreographed public meetings to cleanse his soul, not to mention his reputation.

"I did assign priests who had committed sexual abuse," he tearfully admitted for the first time.

The priestly PR blitz worked wonders.

The New York Times noted on page one as to how the Cardinal's orchestrated campaign to resurrect his image had rescued him from his 10-month descent into the pit of public relations purgatory and stifled the crescendo of calls for his resignation.

Law's PR advisors deserve the commendation of the week for a miraculous transformation.

But what of the PR Boob of the Week?

Here the competition stiffens.

The nominees:

Bobby Knight

The world's most boorish basketball coach, famous for smacking around college players, throwing chairs, and whining ad nauseum when Indiana University President Myles Brand finally had the guts to throw him out -- couldn't leave well enough alone.

Last week, he sued Indiana for "wrongful dismissal," thus reprising the extended embarrassment he delivered to the university two years ago, just when people were starting to forget how infantile and self-serving pompous egotist could be.

For his consistency, Coach Bobby wins second runner up award for the PR Boob of the Week.

William "Hootie" Johnson

Rarely has there been such a burst onto the national scene!

Last week, Chairman William "Hootie" Johnson of the "males only" Augusta National Golf Club went public with a vengeance, leaving stunned feminists in his wake.

The object of Hootie's PR initiative was one, Martha Burk, who has led a coalition for years, bent on opening the legendary home of the Masters Golf Tournament to women.

After months of suffering Ms. Burk's bombardment and remaining silent, Hootie started hollering.

The club's chairman selected a handful of national journalists to express the view, he said, of 90% of his club's members. The position of Hootie and the blowhards at Augusta was stated as follows:

"Augusta is a private club," they said defiantly, "free to make its own rules and admit its own members."


Johnson's statement said Augusta is free to make its own rules and admit its own members.

Citing the parallels of institutions that admit only women and minorities, Chairman Johnson said his golf club had the same privilege. He further pointed out that the Club, itself, would henceforth subsidize the annual CBS broadcast of the Masters. So sponsors couldn't be pressured into backing out.

What was clear and unmistakable from Hootie's harangue was that the ladies may have to wait a bit before sampling the famous Masters green jacket.

Hootie's adamance also created a confrontation with at least two Augusta members, Citigroup CEO Sandy Weill and American Express CEO Ken Chenault, both of whom previously renounced the anti-women policy.

Undoubtedly Weill and Chenault will soon resign from Augusta. (They really have no choice.)

And CBS and its chiefs, Sumner Redstone and Mel Karmazin, will begin to feel intensified pressure to drop the Masters show in the light of the Hootie hysterics.

Augusta, in time, will also change its policy.

But for the moment, in light of his week in the sunshine of disclosure, Hootie Johnson earns the first runner up PR Boob of the Week Award.

Elliott Spitzer

And the winner is…

The New York State attorney general, suspected as the ultimate publicity seeking, political climber before he took office, has, since his family-financed election, acquitted himself surprisingly well as the exposer of securities fraud.

Spitzer single-handedly made Merrill Lynch change its dubious policies and got deadbeat analysts like Henry Blodgett and Jack Grubman off the street and into the courtroom.


Earns PR boob honors for rotten, tasteless, below-the-belt publicity stunt, designed to embarrass Institutional Investor.

In fact, few public officials have acted more nobly to rid the nation of the high tech bubble crooks than Elliott Spitzer.

Until last week.

Last week, Spitzer showed his true colors, with an act so classless, it made you almost feel sorry for securities analysts. (But not quite.)

As keynote speaker at Institutional Investor magazine's annual dinner to announce its All America Research Team Awards, after gregariously sharing food and drink with I.I. editors, Spitzer pulled the rug out from under his hosts ---- vilifying the magazine's analyst awards as little more than a bogus scam, designed to fool individual investors and allow investment firms to brag about incompetent employees.

Spitzer backed up his assertions by unveiling a secret study commissioned by his office, showing that over the last three years, most of the I.I. All America analysts, selected by institutional investors, turned in lackluster stock-picking performances.

"The I.I. ranking has been used as a proxy for good stock picking, and that is a leap that is simply inaccurate," Spitzer intoned, as the editors and their analyst guests sat in stunned silence.

Talk about "biting the hand that feeds you" - Spitzer devoured the whole arm.

Don't get me wrong. What Spitzer said was essentially correct - that stock analysts, in effect, are the lowest form of human life (next to lawyers, of course). They are often dead wrong in their categorical predictions and are rarely held accountable.

But where and when Spitzer made his declaration was wrong.

If he was going to trample on Institutional Investor, then he never should have accepted the invitation to speak at the magazine's dinner. He should have chosen another place and another time to trash I.I.'s most public claim to fame.

It was a rotten, tasteless, below-the-belt publicity stunt, designed to embarrass his host. And Spitzer and his PR advisors ought to be ashamed of themselves for such a cheap shot.

Mike Carroll, the editor of Institutional Investor and (full disclosure) a friend of mine, handled the Spitzer spit firing with undeserved dignity. He refused to criticize the attorney general for his low blow.

"Every year, we ask institutional investors who they think has done the best work, and we ask them what criteria they use," Carroll said. "This year, stock picking was the 11th most important criterion."

Editor Carroll was as magnanimous and understanding as Attorney General Spitzer was mean-spirited and unethical.

Wotta boob.

 
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Mary Cummins-Stock scam buster (11/20):
Fraser Seitel IS a stock promoter, "analyst." Did he forget that he was Investor Relations and Public Relations for Ashton Technology? I'm amazed (not really) he said the below. He was also IR/PR for Optimark which went bankrupt.

"Don't get me wrong. What Spitzer said was essentially correct - that stock analysts, in effect, are the lowest form of human life (next to lawyers, of course). They are often dead wrong in their categorical predictions and are rarely held accountable."

Angry PR Dude (11/19):
I totally agree with the assessment that the I.I. dinner was NOT the place for Spitzer's scorched Earth campaign. However, I blame Institutional Investor. How wise was it for I.I. to invite him to speak in the first place? You know the magazine's PR hacks conceptualized this as a way to get Spitzer to indirectly endorse analysts. But they messed up! You don't see the American Petroleum Institute inviting Ralph Nader to speak at their National Gasoline Guy Award, or whatever they do. The real PR chumps are the I.I. folks.

As for Law, I suspect he will take back his apology just like he took back the settlement a few months ago. Regarding Bobby Knight, being a PR "boob" requires falling on your face. As far as I can tell, he never really got up off his face when he self-destructed at IU. You can't go much lower than low.

Finally, Hootie and the Blowhards down in Augusta are fighting a losing battle and they are destroying an institution in the process. It's time he stop being a "good ol' boy" and start thinking about the good of the Masters. If there are men at Augusta who will quit over the change, so be it. Who needs them? As for Hootie, if he doesn't make the change, I have no doubt if Chenault walks that Hootie won't be around long enough to keep stalling.

Claude Singer (11/18):
Let's see, Fraser. Cardinal Law? Little doubt about the falseness of his mea culpas. Bobby Knight? A spouse-abuser-type personality -- compulsive, "not my fault," "take me back." But Hootie Johnson? C'mon. He has a right to have a private club defined any way he wants. PR magic? No. It's called principle. And as for Eliot Spitzer? Fraser, you complain about his manners? This is Wall Street, baby. You think they should be held to standards of et-i-ket? Remember Salomon Bros? They never stab you in the back - They come at you through the front door with a hatchet.

Bobby Jones (11/18):
Hootie and his cohorts should be jetisoned back to the 14th century. They want to hide behind "privacy, " but the trouble is they put on a very public golf tournament. What's really pathetic are the attitudes of the people that could most quickly change Hootie's mind: the elite golfers. Vijay Singh, while he was the at the Tour Championship in Atlanta said "hell no" when asked if he'd consider a boycott of the Masters. Vijay forgets that 25 years ago the only way he'd of gotten on the fairways at Augusta is by carrying a fat white guy's bag. Tiger Woods, who could buy and sell Augusta a hundred times, has been lukewarm at best on this issue - and he would have been the guy on the other fat white guy's bag at Augusta 25 years ago. Hey Hootie: No justice, no peace.

PR Phil (11/18):
I usually enjoy this column, and did again today. But I hope that, before Fraser again refers to stock analysts or lawyers as "the lowest form of human life," he reminds himself that this designation is often used to describe public relations people, who tend to chafe at the generalization, and rightfully so. We shouldn't promote that kind of name-calling.


 

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