Advertising professionals show a tendency not to employ
"ethical reasoning" when considering which course
of action to take, according to a book authored this year
by Lee Wilkins, professor at the Missouri School of Journalism,
and Renita Coleman, professor at the School of Mass Communications,
Louisiana State University.
The two professors studied the ethical reasoning of journalists
and ad people. They plan to do a similar test on PR pros if
they can obtain a grant of $9,000-$10,000.
They used the "Issues Defining Test," a standard
test that has been given to 30,000+ professionals over the
past 30 years.
Renita Coleman, professor
at the School of Mass Communications, Louisiana State
University, and Lee Wilkins, professor at the Missouri
School of Journalism. |
The questionnaire was posted on the web and 65 completed
surveys were obtained from ad professionals.
The section on their responses is in The Moral Media, published
this year by Lawrence Erlbaum Assocs., Mahwah, N.J. ($19.95).
"Advertising practitioners think about immediate consequences
when deciding how to act," says the book. "In other
words, utilitarianism is most often used to resolve ethical
problems."
Advertising professionals "do lack ethics, or at the
very least choose not to exercise the ethical reasoning abilities
they have," say the authors.
There was no immediate comment from Ron Berger, CEO of Euro
RSCG Worldwide and elected chair of the American Assn. of
Advertising Agencies, or Burtch Drake, president and CEO of
the 4As.
Kipp Cheng, VP, director of PA, had been sent a copy of the
chapter titled: "Advertising Practitioners Respond: The
News Is Not Good." This chapter was authored by Anne
Cunningham of Louisiana State University.
'Defining
Issues Test' Was Used
The Defining Issues Test measures reactions to ethical dilemmas
in which the test-taker must pick among several courses of
action, none of which satisfy all the parties affected by
the decision.
Ad people were asked what they would do if the best actor
for an ad for a local car dealership was Chinese and the owner
of the dealership was known to dislike Chinese.
Another problem was whether an ad agency owner known to dislike
alcohol consumption should take a $150 million national beer
account. The ad agency owner asks employees and friends what
he should do and gets mixed answers.
Says the book: "The findings suggest that advertising
practitioners are capable of reasoning at a higher stage of
moral development, but when asked to do so in a professional
setting, they suspend moral judgment to focus on the financial
implications of their decisions, specifically the financial
implications for themselves and the client."
The Moral Media is mostly about journalists. The DIT was
given to 249 print and broadcast reporters across the U.S.
and the 164-page book found that "journalism is one of
the most morally developed professions, ranking only behind
seminarians, physicians and medical students."
Investigative and civic journalists were found to be "better
ethical thinkers."
Higher ethical marks go to those who think of the impact
something might have on society at large and to those who
have the "courage to act on one's moral convictions."
'Ethical
Reasoning' Scores Given
The mean "P" scores, meaning employment of the
highest level of "principled, ethical reasoning,"
are as follows for the various professions:
Seminarians/philosophers,
65.1.
Medical students, 50.2.
Practicing physicians, 49.2.
Journalists, 48.68.
Dental students, 47.6.
Nurses, 46.3.
Graduate students, 44.9.
Undergraduate students, 43.2.
Veterinary students, 42.2.
Navy enlisted personnel, 41.6.
Orthopedic surgeons, 41.
Adults in general, 41.
Business professionals, 38.13.
Accounting undergraduates, 34.8.
Accounting auditors, 32.5.
Advertising professionals, 31.64.
Business undergraduates, 31.35.
High school students, 31.
Prison inmates, 23.7.
Junior high students, 20.
Wilkins and Coleman concede their research is far from definitive
and more research is needed in this area.
But they say that the results should not be "discarded
or completely discounted" because they are consistent
with the results of the DIT administered to other business
professionals.
Said the two professors: "However, their import remains
troubling, particularly for an industry that continues to
sustain heavy criticism and for professionals who are searching
for ways to improve performance."
Up until now, they say, no one had studied why advertising
appears to be problematic, particularly whether ad professionals
simply lack the ability to improve the ethics of the industry
through better moral reasoning.
Additional research is needed, they say, "to understand
why, and whether lack of moral reasoning translates into immoral
behavior," and to find out "why advertisers choose
to suspend moral judgment and how might they be motivated
to do the right thing?
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