The Pittsburgh Water and Sewer Authority want to hire a PA firm to handle a strategic communications and community outreach push.

“There is a need to communicate how PWSA, as a public entity, is investing every ratepayer dollar back into the system and why these projects are necessary and positive given the decades of past neglect,” according to the RFP.

The PA firm will educate the public about organizational changes, such as reducing headcount and revamping management, made at the utility to improve productivity. 

The new PWSA understands the importance of rebuilding trust with ratepayers and the need to “continuously demonstrate that we are taking weather stewardship seriously.”

The search for a communications partner comes as PWSA has several planned initiatives to modernize the water and sewer systems that would require rate increases and a new stormwater fee.

Responses are due Dec. 23. They must be sent electronically to the Bonfire procurement portal.

Download RFP (PDF).