New Hampshire

New Hampshire’s Department of Health and Human Services seeks a firm to promote the 24/7 support that it offers to Granite Staters who are wrestling with mental illness or substance abuse issues.

In January, New Hampshire launched its Rapid Response System, designed to provide faster help to people struggling with mental health, substance misuse or suicidal crisis. 

The Rapid Response Access Point is available, around the clock to anyone in crisis via phone, chat and text.

Staff, trained in de-escalation and stabilization, resolve most contacts remotely; however, if an individual needs in-person assistance, a Rapid Response Mobile Team can be deployed to their location, according to the RFP.

The COVID-19 pandemic, stress and uncertainty has exacerbated emotional and mental health concerns for individuals and families. 

The Department wants a communications partner to develop overall messaging for all age groups with a focus on information targeted to specific populations who are at risk and/or underserved.

It  envisions the communications push kicking off July 1 and running through Sept. 30, 2023. The contract may be extended for up to two years.

Proposals are due April 29. They go to [email protected].

Read the RFP (PDF).