Pen Pendleton is co-founder of CLP Strategies, a public relations boutique.
The consensus among PR experts is that Norfolk Southern’s initial response to the Feb. 3 train derailment in East Palestine, OH, was slow-footed, tentative and, overall, wholly inadequate to the magnitude of the situation.
The consensus among PR experts is that Norfolk Southern’s initial response to the Feb. 3 train derailment in East Palestine, OH, was slow-footed, tentative and, overall, wholly inadequate to the magnitude of the situation.