The Inside News of PR & Marketing Communications

Last Updated: Mon., Mar. 25, 2019 @ 5:14 pm

Category: Crisis CommunicationsReturn to Latest News

When the Shift Hits the Fan

Fri, Jan. 18, 2019

By Michelle Ubben

Michelle UbbenThe digital world has changed the ways a crisis can originate, how quickly the damage can occur and spread and how long it can last. (1 reader comment)

Preventive Care: Crisis Planning for Hospitals

Thu, Jan. 17, 2019

By Ashley McCown

Ashley McCownHospitals remain among the institutions most vulnerable to a PR crisis. For this reason, it’s paramount to ensure they’ve anticipated and prepared an action plan before crisis strikes.

#MeToo Beyond Hollywood

Wed, Jan. 16, 2019

By Liz Bard Lindley

Liz Bard LindleyThe birth of the #MeToo movement has ensured that press coverage of sexual harassment claims can affect any business, no matter the industry.

Why the Art of Crisis Has Gotten Personal

Tue, Jan. 15, 2019

By Gil Bashe and Michael Heinley

Gil Bashe and Michael HeinleyAn accelerated digital news cycle, often short on facts, requires a responsive and attentive crisis management approach that’s capable of monitoring and engaging across media channels in seconds as opposed to days or even hours. (2 reader comments)

Google Faces New Lawsuits Over ‘Cover Up’ Allegations

Mon, Jan. 14, 2019

By Ronn Torossian

Ronn TorossianGoogle is again in the news regarding sexual harassment claims, this time after shareholders filed a lawsuit alleging that parent company Alphabet Inc. covered up sexual harassment allegations made against former executives. (1 reader comment)

Crisis Response Starts at the Top

Thu, Jan. 10, 2019

By Bob McNaney

Bob McNaneyPeople look for leadership in times of crisis. CEOs play a vital role when a crisis hits, and can leave their mark when managing an issue by making the call that considers both their key stakeholders and their values. (1 reader comment)

2018: The Year Crises Became a Critical Comms. Factor

Wed, Jan. 9, 2019

By Matt Purdue and Steve Goodwin

Matt and SteveFor communications professionals, 2018 will be forever remembered as the watershed year that societal and political issues became permanent points on every brand’s radar screen.

SKDKnick Operates on Sloan Kettering’s Image

Wed, Jan. 2, 2019

By Kevin McCauley

Sloan KetteringSKDKnickerbocker is working with Memorial Sloan Kettering Cancer Center as the nation’s top research and treatment facility seeks to restore luster to a reputation tarnished by cozy ties between some of its top staff and industry, and a revolt by rank and file doctors. (2 reader comments)

Forced Haircut Causes PR Problems

Wed, Jan. 2, 2019

By Ronn Torossian

Ronn TorossianThe public uproar surrounding a high school wrestler who was forced to cut his hair offers a teachable moment to organizations that remain silent while conducting internal investigations. (2 reader comments)

Vatican Spokesperson Burke Resigns

Mon, Dec. 31, 2018

By Kevin McCauley

Greg BurkeVatican spokesperson Greg Burke today announced his resignation effective Jan. 1, as Pope Francis revamps his communications shop ahead of global meeting of bishops to deal with burgeoning sex abuse scandals. (3 reader comments)

Advertisers Rebuke Tucker Carlson

Wed, Dec. 26, 2018

By Ronn Torossian

Ronn TorossianFox News host Tucker Carlson was hit with an advertiser boycott after comments he made recently about immigration on his popular “Tucker Carlson Tonight” program. (3 reader comments)

The President’s PR Crisis

Thu, Dec. 20, 2018

By Arthur Solomon

Arthur SolomonSome of the White House’s many recent media blunders can serve as valuable lessons for companies looking to abate negative coverage during a crisis. (2 reader comments)

Cyber Breach Rated as Most Feared Crisis

Tue, Dec. 18, 2018

By Steve Barnes

BenchmarkCyber breach is rated as most feared crisis, according to study conducted by law firm Morrison & Foerster and Ethisphere. (1 reader comment)

TV News Host Apologizes for ‘Crude’ Remarks

Mon, Dec. 17, 2018

By Ronn Torossian

Ronn TorossianMSNBC host Mika Brzezinski is walking back a recent on-air homophobic slur she made while discussing Secretary of State Mike Pompeo. (4 reader comments)

Blicksilver Reps Barrack as Feds Probe Trump Committees

Fri, Dec. 14, 2018

By Kevin McCauley

Tom BarrackCrisis and financial PR pro-Owen Blicksilver represents billionaire real estate developer Tom Barrack, as federal prosecutors probe whether foreign entities contributed to Donald Trump's inaugural committee and a pro-Trump political action committee. (1 reader comment)

APCO Reps China's Huawei

Fri, Dec. 7, 2018

By Kevin McCauley

Meng WanzhouAPCO Worldwide represents Huawei, Chinese telecommunications giant that is at the heart of the US battle with China on the technology and trade fronts. (1 reader comment)

Amazon Kicks LIC Move to SKDKnick

Wed, Dec. 5, 2018

By Kevin McCauley

Amazon LICAmazon is expected to hire Democratic firm SKDKnickerbocker to counter growing local opposition to its plan to open a 4M sq. ft. campus in Long Island City, Queens. (6 reader comments)

Insight Adds Lobbying Juice to Juul

Wed, Dec. 5, 2018

By Kevin McCauley

JuulJuul Labs, which controls the lion's share of the US e-cigarette market, has hired Insight Public Affairs to handle Food & Drug Administration regulatory matters and for a push about the value of vaping products in “harm reduction.”

Mercury Flacks for GOP Hack Crisis

Tue, Dec. 4, 2018

By Kevin McCauley

Ian PriorMercury Public Affairs is supporting the National Republican Congressional Committee handle the crisis connected to news that it was hacked during the 2018 election cycle. (1 reader comment)

Google Chief Prepares for Congressional Grilling

Mon, Dec. 3, 2018

By Ronn Torossian

Ronn TorossianGoogle CEO Sundar Pichai has been called to testify before the House Judiciary Committee this week on allegations of bias by the search engine against conservatives. (1 reader comment)

Sandberg’s Story Doesn’t Check Out

Fri, Nov. 30, 2018

By Jon Gingerich

Sheryl SandbergFacebook COO Sheryl Sandberg may have known more about recent attempts to link the site's critics to billionaire financier George Soros than previously acknowledged, according to a Nov. 29 New York Times report. (2 reader comments)

Study Ranks Crises that Offend Consumers Most

Thu, Nov. 29, 2018

By Jon Gingerich

Morning Consult study ranks crises that offend consumers mostOffensive comments made by a CEO are far less likely to impact consumers’ perceptions of a company than any number of other trespasses, according to a report that ranked what public scandals upset consumers most. (2 reader comments)