Tamara MooreTamara Moore

Nearly 30 annual scientific meetings have already been canceled, postponed or moved into a virtual format because of the COVID-19 pandemic. Countless more major events will succumb as shelter-in-place and stay-at-home guidance is extended through April and beyond. As a healthcare-focused agency, The Reis Group is quickly adapting to a new reality.

For healthcare communications professionals who use these gatherings to promote medical advances and scientific expertise, we’re instantly forced to scrap our artfully-crafted media plans. What happens to your press program? How can you still get information out about your big meeting?

Public relations professionals must be optimists and problem-solvers. The coronavirus pandemic is just another—huge—challenge to work around as we creatively look to meet our objectives of communicating scientific advances. Regardless of whether the meeting is cancelled, postponed or has gone virtual, here are key points we consider in recrafting our multifaceted media approach:

Competing with COVID-19: Coronavirus is dominating the news, yet we have to remember there’s still space for non-COVID stories. Look hard to research the best timing, angle and targets, and tap into your contacts. Many medical specialties, trade publications and niche verticals are hungry for content, especially with the loss of cutting-edge research news from major meetings.

Finding your news peg: It’s pretty hard to promote research from a meeting that didn’t happen! So, we need to creatively adjust news pegs. Will there be a virtual meeting or preview that will present new work? Identifying the “why now” will be important in your outreach to select reporters.

Making your story easy to cover: Journalists are under incredible pressure right now. Think through how you can make it as easy as possible for reporters to cover your story—know the availability of your experts, have your images ready to transmit—with source credits. Digital and print journalists are navigating a whole new world of virtual conferences and tele-reporting roo.

Thinking beyond your normal promotional approach: Getting a society’s work covered beyond a news release will require some outside-the-box thinking. Can you host virtual office hours with researchers? Coordinate taped Skype interviews or local broadcast outreach in researchers’ home markets? Host virtual media briefings around key topics? Diversify to other specialty trade publications? Or maybe spotlight key trade reporters in a roundtable social media conversation to comment on the field of research?

2020 will likely not turn out to be a groundbreaking year for meeting coverage, but communication about health and science remains vital to move the field forward. This year, more than ever, communicators need to harness their creativity and fast thinking to overcome challenges to achieve their communications objectives.


Tamara Moore, Senior Vice President and Media Director at The Reis Group, leverages her tenacity and command of complex healthcare issues to produce meaningful and measurable results for public awareness campaigns, science promotion, and stakeholder communications.