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Konnect Agency signs on as agency of record for Randy's Donuts, a Los Angeles-based chain of donut shops. It will lead all consumer-facing PR efforts to amplify the brand's presence both locally and nationally. Randy's Donuts selected Konnect for its expertise in consumer media strategy and franchise marketing, and its forward-thinking approach to navigating the media landscape. "Konnect Agency understands the cultural significance of our brand and brings a fresh perspective that will help us grow while staying true to our iconic identity. We're excited to kick off this partnership and take Randy's Donuts to the next level," said Randy's Donuts president Mark Kelegian.
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Firecracker PR picks up ProBuilt Software Inc., an inventor of a patent-pending cloud architecture (Floating Forms) that brings multitasking to browser-based software. The company says that its technology allows users to open and work directly with multiple forms simultaneously within one browser window, limited only by the size of the users' monitors. Firecracker will be tasked with educating the marketplace on the technical implications of ProBuilt’s offerings through media relations campaigns.
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REYA Communications is appointed US and UK PR agency of record for The Pinnacle Kigali, a new ultra-luxury hotel in Rwanda, set to debut internationally in January 2026. REYA will lead strategic communications, media relations and global storytelling for the property, positioning it as an international destination for luxury travelers and cultural tastemakers. The appointment expands REYA’s growing portfolio in Rwanda, which includes the Volcanoes Safaris’ Virunga Lodge, known as East Africa’s premier gorilla trekking base. “We needed a partner who understands how to elevate boutique properties on the global stage. REYA’s proven ability to champion independent hotels, combined with their passion for Rwanda’s tourism offering, makes this collaboration especially meaningful,” said The Pinnacle Kigali founder Sheila Kyarisiima.
FleishmanHillard is named strategic communications consultancy for the Bay Area Host Committee... Kite Hill is named PR partner for the Artist and the Machine summit, which till take place Nov. 19 in Los Angeles... Alliance Connection, a Detroit-based agency that specializes in all-inclusive resorts, travel and hospitality, wins Elite Island Resorts with properties in Antigua, Barbados and Panama.
Merlot Marketing is named agency of record for Nichiha USA, a manufacturer of building material solutions... Sally Beauty, the consumer retail division of parent company Sally Beauty Holdings, appoints Creative Media Marketing as its public relations agency of record... Doner comes on board as agency of record for Rush Street Gaming, which operates Rivers Casino locations in Pittsburgh; Philadelphia; Des Plaines, IL; Portsmouth, VA; and Schenectady, NY.
JPR Group picks up Kimmel Architecture (formerly Kimmel-Bogrette Architecture + Site) to establish a presence in the senior living marketplace... RG2 Communications, adds Pollini at Ladbroke Hall, an Italian restaurant that is part of the 43,000 sq.-ft. Edwardian landmark, which presents live music, contemporary art, dance and gastronomy... M&C Communications assumes PR duties for Hope for Stomach Cancer nonprofit group.
Konnect Agency connects with Crescent Hotels & Resorts... FleishmanHillard specialty agency Methods+Mastery’s "Team BDG” comes on board as agency of record for Blue Diamond Growers... The Lacek Group, a loyalty, CRM and brand marketing agency that is part of Ogilvy One, picks up FNBO financial services outfit.
Rubenstein Public Relations works to burnish the legacy of Manhattan’s Riverside Memorial Chapel as a 
