The jingle "Every kiss begins with Kay" has new meaning after a Washington Post story this week revealed allegations of sex harassment and discrimination at the popular jewelry stores Kay and Jared owned by Sterling Jewelers.
Diamonds Are Forever, Your Corporate Crisis Doesn't Have to Be
Fri., Mar. 3, 2017
By T.J. Winick
Read Full Story in Subscriber Area
Category: Crisis Communications
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More Crisis Communications posts from O'Dwyer's:
| • | Halvorson Flies to Kenvue's RescueWed., Oct. 29, 2025 |
| • | Cracker Barrel Axes Logo Redesign FirmFri., Oct. 3, 2025 |
| • | Why Cyber Crisis Messaging Is Different From Any Other Kind of CrisisTue., Sep. 30, 2025 |
| • | The Evolution of Crisis CommunicationsThu., Sep. 25, 2025 |
| • | Edelman Gets Cracker Barrel Crisis WorkFri., Aug. 29, 2025 |

Jonathan Halvorson, a veteran of Mondelez, Twitter and GM, is set to take the CMO post at Kenvue as it faces a Texas lawsuit about the about alleged links between its Tylenol and autism.
Cracker Barrel Old Country Store has dumped San Francisco-based Prophet, the creative consultant responsible for its disastrous logo and restaurant refresh.
A cyber incident plays by different rules. And if leaders don’t recognize those differences, their response will falter.
Discover how crisis communications has evolved and why proactive storytelling, digital strategy, and internal alignment are now essential to protecting reputation in a 24/7 media landscape.
Cracker Barrel has called in Edelman for crisis work regarding the backlash surrounding its decision to drop the “old timer” leaning on a barrel from its logo.



