From seriously mishandled passenger relations to poorly-worded emails and from a ride-sharing service behaving badly to some of the country’s most powerful men being held responsible for sexual misconduct, it was a year to remember in crisis communications.
In this video, Solomon McCown & Company president Ashley McCown shares her picks for the top 4 public relations crises of 2017.
More stories from John O'Dwyer
Main Category: Crisis Communications
| • | Who Approved This?: The Galliano Question Nobody Asked Early EnoughFri., Sep. 4, 2026
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| • | The Loudest Voice in the Room is Losing the ArgumentWed., Aug. 5, 2026
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| • | If Ethics Don't Scale, Can Crisis Preparedness?Tue., Jul. 7, 2026
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| • | Chambers Ranks Top Crisis ProsMon., Jun. 29, 2026
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| • | The Biggest Crisis Communication Mistake Leaders MakeThu., Jun. 11, 2026
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It's almost always possible to recover from past mistakes, but the way the Met handled the John Galliano fiasco is an object lesson in how not to do that.
How to reach audiences who have stopped trusting the biggest names in media.
It's not just the tech sector—when companies in any sector grow rapidly, what happens to their ability to manage, learn from and prevent critical issues from evolving into full-blown crises?
FGS Global’s Paul Holmes, Molly Levinson of TLG Communications. Trident GMG’s Joshua Galper and Brunswick Group’s Ellen Moskowitz all placed in the top level (Tier 1) of individual practitioners in the recently released Chambers rankings for both crisis & PR communications pros and those working in litigation PR & communications.
Gregg Feistman, M.A., Professor of Practice in Public Relations at Temple University and former corporate communications executive, joins Taking the Lead to discuss the frameworks leaders can use to determine when to speak up or stay silent.
