From seriously mishandled passenger relations to poorly-worded emails and from a ride-sharing service behaving badly to some of the country’s most powerful men being held responsible for sexual misconduct, it was a year to remember in crisis communications.
In this video, Solomon McCown & Company president Ashley McCown shares her picks for the top 4 public relations crises of 2017.

Jonathan Halvorson, a veteran of Mondelez, Twitter and GM, is set to take the CMO post at Kenvue as it faces a Texas lawsuit about the about alleged links between its Tylenol and autism.
Cracker Barrel Old Country Store has dumped San Francisco-based Prophet, the creative consultant responsible for its disastrous logo and restaurant refresh.
A cyber incident plays by different rules. And if leaders don’t recognize those differences, their response will falter.
Discover how crisis communications has evolved and why proactive storytelling, digital strategy, and internal alignment are now essential to protecting reputation in a 24/7 media landscape.
Cracker Barrel has called in Edelman for crisis work regarding the backlash surrounding its decision to drop the “old timer” leaning on a barrel from its logo.



