From seriously mishandled passenger relations to poorly-worded emails and from a ride-sharing service behaving badly to some of the country’s most powerful men being held responsible for sexual misconduct, it was a year to remember in crisis communications.
In this video, Solomon McCown & Company president Ashley McCown shares her picks for the top 4 public relations crises of 2017.
More stories from John O'Dwyer
Main Category: Crisis Communications
| • | OpenAI Scores Legal Victory Over MuskMon., May 18, 2026
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| • | The Deepfake Era Has Arrived and PR Is the Front LineMon., May 11, 2026
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| • | How to Prepare for a Crisis Before It HappensFri., Apr. 3, 2026
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| • | Should JFK Jr. Have Used Crisis PR?Fri., Mar. 27, 2026
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| • | Your Crisis Plan Won't Save You. Your Judgement Will.Fri., Mar. 20, 2026
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Sam Singer, the Bay Area’s go-to crisis PR guy, today celebrated his client OpenAI’s “tremendous victory” over Elon Musk.
Deepfakes have crossed a critical threshold from an emerging concern to an effective tool, where any public figure is now a target for AI-enabled reputational manipulation. Here’s what PR pros need to know.
If you’re like a lot of people, you have been obsessed with “Love Story,” the FX series that has been airing for the past eight weeks about JFK Jr. and Carolyn Bessette. But why didn’t Kennedy use crisis PR to deal with the paparazzi, the news media and the tabloids?
Much is made of the importance of proper planning to anticipate and manage a crisis—but what matters most is understanding how decisions will be made once the crisis is underway.
