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Category: Crisis CommunicationsReturn to Latest News
Tue., Oct. 25, 2016
Wells Fargo Rolls Out Latest PR Pitch
By Editorial Staff
Wells Fargo new commercialSlow-motion footage of the iconic Wells Fargo stagecoach set to a calming soundtrack is meant to assure customers that everything will be all right.
Category: Crisis Communications
Mon., Oct. 17, 2016
HP Job Cuts May Hurt Brand
By Ronn Torossian
Ronn Torossian HP’s decision to double the number of jobs the company said it would slash this fiscal year could result in major PR issues for the company. (1 reader comment)
Category: Crisis Communications
Wed., Oct. 12, 2016
Stumpf Steps Down at Wells Fargo
By Jon Gingerich
John StumpfFacing a firestorm of criticism amid a massive fraud scandal, embattled Wells Fargo chairman and CEO John Stumpf has retired from the company and its board, effectively immediately. (7 reader comments)
Category: Crisis Communications
Mon., Oct. 3, 2016
BP Oil Spill Disaster Film Puts Blame on Many
By Jack O'Dwyer

deepwater horizon“Deepwater Horizon” is a riveting film about the BP 2010 oil spill in the Gulf of Mexico that was the worst in U.S. history, costing 11 lives and taking 87 days to bring under control.

Category: Crisis Communications
Thu., Sep. 29, 2016
Why Heather Bresch Should Fire Herself
By Fraser Seitel
Fraser SeitelAfter coming under fire for inflating the cost of its life-saving EpiPens, Mylan responded to the crisis only to have CEO Heather Bresch snatch defeat from the jaws of victory. (5 reader comments)
Category: Crisis Communications
Tue., Sep. 20, 2016
The Impossible Standard of Vetting in a Post 9/11 Era
By Eric Lebson
Eric LebsonCompanies that perform pre-employment vetting services are being held to the impossible standard of effectively singling out anyone who is potentially imbalanced or harbors ill intent.
Category: Crisis Communications
Mon., Sep. 19, 2016
Should Rapists Be Allowed in the Football Hall of Fame?
By Ronn Torossian
Ronn Torossian The Pro Football Hall of Fame reached new levels of scrutiny after Darren Sharper was included in its list of potential nominees.
Category: Crisis Communications
Thu., Sep. 15, 2016
My Wells Fargo Folly: Investing Alongside Warren Buffett
By Eric Starkman
Eric Starkman The magnitude of dishonesty behind the allegation that Wells Fargo employees opened two million bogus accounts without customers’ consent makes it hard to buy CEO Stumpf’s claim that the bank “created no incentive to do bad things.”
Category: Crisis Communications
Fri., Sep. 9, 2016
Account Fraud Scandal Puts Wells Fargo in Crisis Mode
By Jon Gingerich
Wells FargoWells Fargo Bank yesterday was hit with a massive enforcement action by regulators over “widespread unlawful sales practices,” including allegations that thousands of the bank’s employees had created fake customer accounts in a bid to boost sales.
Category: Crisis Communications
Thu., Sep. 8, 2016
Airbnb Combats Discrimination Stigma
By Jon Gingerich
AirbnbAirBnB has introduced a sweeping series of policy changes amid charges of discrimination from minority travelers who use the site.
Category: Crisis Communications
Tue., Aug. 30, 2016
Epi-Pen Maker Trying to Repair Reputation
By Ronn Torossian
Ronn Torossian Pharmaceutical company Mylan hasn't done the work needed to save its reputation and customer base in the wake of its controversial price hike of lifesaving medical device EpiPen.
Category: Crisis Communications
Mon., Aug. 29, 2016
IKEA in Furniture Recall Crisis
By Ronn Torossian
Ronn Torossian IKEA made a small crisis worse when it mishandled the recall of a popular furniture item.
Category: Crisis Communications
Mon., Aug. 29, 2016
Booze Sank Lochte; Alcohol Under Worldwide Attack
By Jack O'Dwyer

America BudweiserBoisterous, alcohol-driven behavior by swimmer Ryan Lochte Aug. 14 touched off an incident that dominated Olympics coverage for several days. Alcohol consumption is under new worldwide attack.

Category: Crisis Communications
Fri., Aug. 26, 2016
Lochte Indicted But Now Reps “Forgiving” Cough Drops
By Jack O'Dwyer

Pine Bros. cough dropsBrazilian police have charged Ryan Lochte with filing a false robbery report but Pine Bros., which touts its cough drops as “forgiving,” will feature him in its ads.

Category: Crisis Communications
Thu., Aug. 25, 2016
Michael Moore Rips Rio, Says Lochte Lynched
By Jack O'Dwyer

Michael MooreMichael Moore has torn into the criticism that has rained on Olympic Gold Medal winner Ryan Lochte because of a run-in Aug. 14 with armed guards in Rio de Janeiro.

Category: Crisis Communications
Tue., Aug. 23, 2016
Sponsors Dump Lochte; Mom had Tipped Press
By Jack O'Dwyer

Ryan LochteSponsors Speedo, Ralph Lauren, Airweave and Gentle Hair Removal dumped Ryan Lochte. His mother, Ileana, had told reporters of the incident resulting in NBC’s Billy Bush nabbing Lochte on the beach.

Category: Crisis Communications
Tue., Aug. 23, 2016
Sard Aids Eddie Bauer in Cyber Attack
By Editorial Staff
Eddie BauerOutdoor apparel brand Eddie Bauer engaged Sard Verbinnen & Co. after the retailer was hit by a cyber attack and data breach.
Category: Crisis Communications
Tue., Aug. 23, 2016
Keillor Retires with Crisis Averted
By Joe Honick

Joe HonickFor reasons still unknown, an anti-Jewish tirade by Garrison Keillor was completely overlooked by fans and the media.

Category: Crisis Communications
Mon., Aug. 22, 2016
Brazil, Olympics Officials and Media Savage Lochte; Accuser Is Accused
By Jack O'Dwyer

Ryan Lochte with Matt LauerOlympic swimmer Ryan Lochte almost drowned in news stories last week as Brazilian, Olympic officials and compliant media faulted him and fellow swimmers after guns had been pointed at them and they forked over $50.

Category: Crisis Communications
Fri., Aug. 19, 2016
Ryan Lochte Gets PR Help
By Editorial Staff
Ryan LochteOlympic swimmer Ryan Lochte, embroiled in controversy over a disputed robbery in Rio de Janeiro, is working with crisis PR counseler Matthew Hiltzik. Apology follows.
Category: Crisis Communications
Thu., Aug. 4, 2016
Turkey Hires APCO for Post-Coup PR
By Editorial Staff
turkeyTurkey, which endured an attempted military coup in July that many blame on the US, has engaged APCO Worldwide to foster stronger ties with the US through a PR push.
Category: Crisis Communications
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Commentary &
Prof. Development:
Tue., Oct. 25
NBC Doubling Down on Buzzfeed
By Ronn Torossian
Ronn Torossian

Tue., Oct. 25
The Problem with Cable TV Political Coverage
By Arthur Solomon
arthur solomon

Tue., Oct. 25
Leveraging Technology to Shape Health Messaging
By John Carnett
John Carnett

Mon., Oct. 24
Redefining Success: a Timeless Debate
By Stephanie DeViteri
Stephanie DeViteri

Mon., Oct. 24
Trump Fails Presidential Character Test, Bigly
By Bodine Williams
Bodine Williams

Fri., Oct. 21
Missed Opportunity of the 2016 Al Smith Dinner
By Patrick Hirigoyen
Patrick Hirigoyen

Fri., Oct. 21
It’s Not What You Know, But Who You Know
By Loren Antonio Duran
Loren Antonio Duran

Fri., Oct. 21
Defenders of the Healthcare Brand
By Lisa Kersey
Lisa Kersey

Thu., Oct. 20
Healthy Reputations Essential in Healthcare
By Gil Bashe &
Kristie Kuhl
Gil BasheKristie Kuhl

Wed., Oct. 19
Understanding the Executive Power of the President
By Robert Dilenschneider
Robert Dilenschneider

Wed., Oct. 19
PR Lessons From the Political Campaign
By Arthur Solomonarthur solomon

Wed., Oct. 19
Keeping Pace in an Evolving Marketplace
By Dan Martin
Dan Martin

*Find more commentary & prof. development under these categories:
--Crisis Comms.

--Financial Mgmt.
--Professional Dev.
--Public Affairs

--Public Relations

Thu., Oct. 20
Santa Monica Seeks Marketing Help
Santa Monica

Mon., Oct. 17
Redmond, WA Wants Creative Services
City of Redmond

Fri., Oct. 14
Compton Calls for Comms.
City of Compton

Tue., Oct. 11
FL Airport Seeks PR Pitches
Northwest Florida Beaches Int'l Airport

Thu., Oct. 6
Nassau Health Care Seeks Ad Agency

Wed., Oct. 5
Hawaii Calls for PR Services
Hawaii Tourism Authority

Tue., Oct. 4
Upstate NY DOT Seeks Broadcast, Media Buying Help
Warren County Tourism Department

*For a full list of RFPs back to the beginning of 2016 and earlier, go to: O'Dwyer's RFP

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Rankings by '15 net fees with separate charts for 12 PR specialties such as healthcare, tech and travel. Look up firms in key cities like New York, Chicago and Los Angeles.
Top 10 PR firms for 2016:
1. Edelman, NY - $840,923,379
2. APCO Worldwide, D.C. - $119,858,300
3. WE, Wash. - $98,782,000
4. W2O Group, San Fran. - $95,010,000
5. Ruder Finn, NY - $74,000,000
6. Finn Partners, New York - $71,481,000
7. LEWIS, San Fran. - $68,585,000
8. ICR, CT - $56,208,757
9. Zeno Group, New York - $47,343,821
10. PadillaCRT, New York - $34,813,666
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Each month a different area of PR is examined and firms with strengths in the focus area are profiled.
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