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More than a third of beer-drinking Americans admit they won’t purchase popular Mexican beer brand Corona in light of the ongoing coronavirus outbreak, according to a recent 5W Public Relations survey.
The Boy Scouts of America’s February bankruptcy filing in light of mounting sex-abuse lawsuits has quickly shifted public opinion of the scouting organization.
FTI Consulting works Boy Scouts of America Chapter 11 filing, which could be one of history's biggest and most complex bankruptcies. (1 reader comment)
Goodman Media International (New York), The Buzzell Co. (Dallas) and TK/Communications (Los Angeles) are pushing the Justice Dept. to grant clemency to Air Force veteran Reality Winner, who was sentenced for leaking a classified report on Russian hacking of the 2016 presidential election. (1 reader comment)
Major League Baseball Commissioner Rob Manfred's bungled handling of the outrageous Houston Astros’ sign-stealing scandal is a major PR blackeye for baseball. (2 reader comments)
Hope Hicks is returning to the White House as “counselor to the president,” reporting to president Trump’s son-in-law, Jared Kushner. (2 reader comments)
Ex-celebrity PR powerhouse Peggy Siegal fights to salvage her reputation and firm following New York Times piece about her helping to rehab the image of convicted sex offender Jeffrey Epstein, who apparently hung himself in his NYC prison cell in August. Vanity Fair details her effort in article of more than 6,500 words. (1 reader comment)
Jimmy Asci, who left his chief communications officer job at WeWork in October, is back at Teneo as senior managing director in its New York office.
Joele Frank helps Luckin Coffee, the Starbucks of China, hit back at anonymous report alleging fraud at the coffee chain.
Why the greatest threat surrounding the coronavirus outbreak is our tendency toward irrational fear.
Congresswoman Kathy Castor wants Google CEO Sundar Pichai to “stop promoting climate denial and misinformation videos” on the company’s YouTube platform.
To speak or not to speak: should your CEO be your spokesperson in a crisis? (1 reader comment)
Five questions all organizations should be prepared to answer if they want to regain public trust following a reputational crisis.
In a crisis, long-term reputation matters a lot more than short-term stock price. (1 reader comment)
Why offering rapid, uniform responses to crises will always be a second-rate solution to providing authentic, nuanced messages that are tailored to the needs and motivations of specific audiences.
Queen Elizabeth II schooled the Duke and Duchess of Sussex (aka Prince Harry and Meghan Markle) in the ways of crisis PR, according to Forbes contributor Chet Wade. (1 reader comment)
How brands can implement key learnings from Generation Z in their digital crisis communications efforts.
When a crisis appears resolved, it’s time to work on an aftermath recovery plan for the sake of restoring and improving the company’s long-term reputation.
An overview of celebrities, CEOs and others who’ve attempted to apologize and gotten it wrong shows that when it comes to crisis management, the wrong response can often create a crisis after the crisis. (1 reader comment)
Many companies will face a crisis, but many won’t have a communications plan in place when it hits. Namely, few will be able to answer this critical question: When a crisis occurs, who do you call first?
Technology tools are meeting a new set of professional demands in the digital era.
From the Hallmark Channel to Boeing to the halls of power, we witnessed scandals in 2019 that put crisis communications professionals to work and put several American institutions to the test.
In an era characterized by the rapid dissemination of information online, even the slightest reputational flame can rapidly spread, engulfing a company before it has time to dial 911. When that first spark becomes visible, company leaders must be prepared to implement a carefully-calculated response to lessen the initial impact.
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