PR & Marketing Communications News

Last Updated: Fri., Sep. 18, 2020 @ 5:35 pm

Category: Crisis CommunicationsReturn to Latest News

Caputo Takes Leave of Absence from HHS

Wed, Sep. 16, 2020

By Kevin McCauley

Michael CaputoMichael Caputo is taking a leave of absence from his top spokesperson job at the Dept. of Health and Human Services. (1 reader comment)

Embattled HHS Communications Chief Apologizes

Tue, Sep. 15, 2020

By Kevin McCauley

Michael CaputoEmbattled Dept. of Health and Human Services communications chief Michael Caputo apologized today during an emergency staff meeting for recent off-the-wall statements.

FDA Axes Chief Spokesperson

Fri, Aug. 28, 2020

By Kevin McCauley

Emily MillerFood and Drug Administration commissioner Stephen Hahn today fired chief spokesperson Emily Miller in the aftermath of the botched messaging about a blood plasma treatment for COVID-19. Move follows decision of Dept. of Health and Human Services to end contract with Wayne Pines, head of APCO Worldwide's healthcare practice. (3 reader comments)

Steve Bannon Indicted for Border Wall Fraud

Thu, Aug. 20, 2020

By Kevin McCauley

Steve BannonFederal prosecutors today announced the indictment of former Trump campaign manager and PR strategist Steve Bannon on fraud charges connected to fundraising for the president's border wall. (5 reader comments)

Weber Shandwick Delivers PR for US Postal Service

Thu, Aug. 20, 2020

By Kevin McCauley

Louis DeJoyWeber Shandwick is handling crisis messaging for the US Postal Service, a client since 2009, as it counters attacks from president Trump and concerns over its ability to handle mail-in ballots.

BBC Apologizes for On-Air Racial Slur

Mon, Aug. 17, 2020

By Ronn Torossian

Ronn TorossianThe BBC is apologizing after an uncensored racial slur went out over the air during a news segment. (1 reader comment)

McDonald's Sues Ex-CEO for Alleged Affairs with Staffers

Mon, Aug. 10, 2020

By Kevin McCauley

Steve EasterbrookMcDonald’s has sued former CEO Steve Easterbrook, claiming he “concealed evidence and lied” about his alleged sexual relationships with three employees before it fired him last year for “engaging in an inappropriate relationship” with another staffer. (6 reader comments)

Cuomo Aide Lever Likes Facebook

Fri, Aug. 7, 2020

By Kevin McCauley

LeverDani Lever, communications director for New York governor Andrew Cuomo, is moving to Facebook's strategic communications response team.

Edelman Rises to Kodak’s Defense

Thu, Aug. 6, 2020

By Kevin McCauley

Elizabeth WarrenEdelman advises Kodak as Senator Elizabeth Warren asks the Securities and Exchange Commission to investigate potential insider trading by executive chairman Jim Continenza and board member Phillipe Katz. (1 reader comment)

H+K Works to Bolster WHO's Credibility

Fri, Jul. 17, 2020

By Kevin McCauley

World Health OrganizationHill+Knowlton Strategies is working with the World Health Organization to make certain its science and public health messaging is credible in order to ensure there is trust in the Switzerland-based group's advice and that its guidance is followed. (1 reader comment)

Washington Redskins Bow to PR Pressure, Drop Name

Mon, Jul. 13, 2020

By Kevin McCauley

RedskinsThe Washington Redskins announced today that the NFL team would change its name and logo—both long criticized as racist by Native Americans—after an 87-year run. (2 reader comments)

Deutsche Bank Calls Epstein a 'Critical Mistake'

Tue, Jul. 7, 2020

By Kevin McCauley

Jeffrey EpsteinDeutsche Bank CEO Christian Sewing told colleagues today that taking on sex offender Jeffrey Epstein as a client was "a critical mistake that never should have happened." (2 reader comments)

Ex-eBay CCO Linked to Cyberstalking Suit

Thu, Jun. 18, 2020

By Steve Barnes

Steve WymerFormer eBay chief communications officer Steve Wymer is said to be one of six former employees of the company mentioned in a federal indictment surrounding the cyberstalking of a couple who published negative stories about eBay in their e-commerce newsletter, according to a Blooomberg report.

Ecuador Enlists Balsera for COVID-19 PR

Wed, Jun. 17, 2020

By Kevin McCauley

EcuadorEcuador, one of the countries in Latin America hardest hit by COVID-19, has hired Balsera Communications (Coral Gables, FL) to counter the perception that it is besieged by the virus and lacks a cohesive response. (1 reader comment)

WPP Launches $30M Anti-Racism Program

Wed, Jun. 17, 2020

By Kevin McCauley

Mark ReadWPP today announced a $30M three-year program to combat racism and to invest in Black and minority ethnic talent.

Perceptions and Preparations From the Kitchen Table

Mon, Jun. 15, 2020

By Brandon Stephenson

Brandon StephensonThe COVID-19 pandemic has reaffirmed some communications fundamentals. Namely, that you should be prepared for whatever situation might arise, and you need to understand an audience’s perceptions if you want your messages to reach and resonate with them. (2 reader comments)

Zoom Zaps Tiananmen Square Session

Thu, Jun. 11, 2020

By Kevin McCauley

Tiananmen SquareZoom Video Communications, which soared in popularity during the COVID-19 pandemic lockdown, disabled the accounts of Chinese dissidents in the US after they used the videoconferencing service to commemorate the 1989 student massacre at Tiananmen Square.

Crisis Engagement Versus Crisis Management

Wed, Jun. 10, 2020

By Peter V. Stanton

Peter V. StantonProfessionals in our field speak often about “crisis management,” but if communicating in the era of COVID-19 has taught us anything, it’s the need to consider a new approach.

Opening Doors

Tue, Jun. 9, 2020

By Bill Haynes

Bill HaynesPast crises have shown there are often tremendous opportunities to serve clients in new ways, and we’re already seeing this play out amid the disruption caused by the COVID-19 pandemic.

Brees Apologizes for Flag Comments

Mon, Jun. 8, 2020

By Ronn Torossian

Ronn TorossianNew Orleans Saints quarterback Drew Brees drew backlash for comments he made in response to protests during the national anthem, which he likened to “disrespecting the flag.” (2 reader comments)

Inspiring Hope, Purpose in the 'Great Reset'

Thu, Jun. 4, 2020

By Michael Roth and Meg Wildrick

Michael Roth and Meg WildrickMaintaining your client’s brand promise in a post-COVID-19 era by appealing to empathy, intellect and a shared sense of purpose.